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FAQ

WHAT QUALITY OF APPAREL DO WE USE

We only use premium quality clothing unless otherwise noted.  For adult shirts we use Bella + Canvas or Next Level apparel 99% of the time. 

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PROCESSING & SHIPPING

Order processing is between 2-5 business days.  USPS first class shipping is offered for FREE. Which is typically 2-5 business days within the 48 continuous US states (longer for Alaska & Hawaii). Faster mail service like USPS Priority can be purchased at an additional cost

 
RETURNS

Returns and exchanges within 21 days.
Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.

 

TRACKING YOUR ORDER

Once your order is shipped you will get an email with your tracking information.  If you have any questions please email info@TheQuoteLane.com.

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100% SECURE ORDERING 

You have the choice to check out via PayPal, Google Pay or Wix processing.  All are safe & secure.

 

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PRIVACY POLICY

We do not sell your information, we only use it in connection with processing your order and offering discounts.  

 

Information Collected 
   To complete your order, you must provide us with certain information, such as your name, email address, 
   postal address, payment information, and the details of the product that you’re ordering. If you order a custom or personalized item, you may also choose to provide us with additional personal information, if you contact us directly.

We rely on a number of legal bases to collect, use, and share your information, including:
   - as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
   -when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
   -if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
  -as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

Information Sharing and Disclosure
  Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as 
  follows:
                  - Service providers. We engage certain trusted third parties to perform functions and provide services to the shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
                 - Business transfers. If the business is sold or merges, we may disclose your information as part of that transaction, only to the extent permitted by law.
                 - Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: 
(a) respond to legal process or to government requests; 
(b) enforce our agreements, terms and policies; 
(c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or 
(d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 2 years.

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